If for any reason you are not satisfied with your clothing and accessory purchase, simply return the item within 30 days unused with tags and original packaging and we'll replace it or give you a refund. Please read "Returns" below for more information. Does not include Special orders or items ordered from warehouse/ Supplier.
*Excluding Bicycle purchases*
Two delivery options are offered for merchandise:
|Order Amount||Standard Shipping||Store Pickup*|
|Up to $50.00||$15.99||FREE|
|$150.01 and over||$49.99||FREE|
Please note that some items may be subject to additional shipping and handling charges because of size or weight.
Sorry, but we do not ship outside of Canada.
Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.
If there’s a problem with an accessory or article of clothing you purchased from us, you can bring it to our store for an exchange. Merchandise returned that appears used will be refused or subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)
During the uncertain times, we are taking $100.00 NON REFUNDABLE deposits on bikes being held or preordered.
Please make sure it is the bike you want, As deposits are NON REFUNDABLE.
PRICES AND INFORMATION
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!